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Our Frequently Asked Questions (FAQ)

Your guide to understanding who we are, what we do, and how you can help.

General Information

Q: What is Hope's Chest, Inc.?

A: Hope’s Chest, Inc. is a non-profit organization in Cleveland County, NC, dedicated to operating as a veterinary medical fund supporting board-approved local animal rescue groups. Our mission is to provide financial assistance for essential veterinary care, enhancing the efforts of these rescues to save the lives of injured or sick homeless animals.

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Q: What types of veterinary services do you provide?

A: We provide a range of veterinary services including surgeries, emergency medical care, and treatments for illnesses and injuries.

Donations

Q: How exactly are my donations used?

A: Donations directly fund veterinary treatments, surgeries, and medical supplies for the rescue animals in our care. Additionally, they support our educational programs and community outreach efforts aimed at promoting animal welfare.​

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Q: Can I donate specific items instead of money?

A: Yes, we accept donations of specific medical supplies, pet food, and other items. Please contact us for a list of needed items and donation drop-off locations.

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Q: How do I make a donation?

A: Donations can be made online through our website, by mail, or in person. Visit our "Donate" page for more information and to make a secure online donation.

Volunteering

Q: What volunteer opportunities are available?

A: Volunteers can help with administrative tasks, fundraising events, community outreach, and caring for the rescue animals during their recovery. We also welcome professionals who can offer their expertise pro bono.​

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Q: How do I apply to become a volunteer?

A: To volunteer, fill out the application form on our website under the "Get Involved" section. We will review your application and contact you with further information.​

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Q: Are there age restrictions for volunteers?

A: Volunteers must be at least 16 years old. Younger volunteers may participate if accompanied by a parent or guardian.

Animal Care

Q: How do you determine which animals receive medical care

A: Animals are referred by Board Approved Animal Rescue Groups. We assess each case based on the urgency of the medical need and the availability of resources to provide the necessary care.​

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Q: Can individuals bring their pets directly to you for care?

A: No, we do not offer direct services to the public. We work exclusively with approved rescue groups that refer animals in need of medical attention.​

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Q: What happens to the animals after they receive care?

A: After receiving medical treatment, animals are returned to the rescue groups that referred them. These groups continue to care for the animals and work to find them permanent homes.

Partnerships and Rescue Groups

Q: How can my rescue group become Board Approved by Hope's Chest, Inc.?

A: Rescue groups must complete an application and meet specific criteria set by our board. Please email us for more detailed information on the approval process and to request an application.​

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Q: What support do you offer to approved rescue groups?

A: We provide financial assistance for veterinary services, medical supplies, and educational resources. We also collaborate on community outreach and fundraising events to promote animal welfare.​

Events and Fundraising

Q: How can I participate in your events?

A: You can participate by attending events, volunteering, or sponsoring an event. Check our "Events" page for upcoming events and registration details.​

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Q: How can I start my own fundraising campaign for Hope's Chest, Inc.?

A: We encourage supporters to organize their own fundraising activities. Contact us for a fundraising kit and ideas to help you get started.

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